Senior Support Engineer
CYE Herzliya, Tel Aviv District, Israel
CYE Herzliya, Tel Aviv District, Israel
2 months ago 84 applicants
See who CYE has hired for this role
Save job
Welcome back
Sign in to save Senior Support Engineer at CYE .
- Report this job
CYE is seeking a Senior Support Engineer, who will play a critical role in providing technical assistance to our customers and internal stakeholders, ensuring the timely resolution of complex technical issues.
This role offers an exciting opportunity for a technically savvy individual to contribute to the establishment of our new support team.
If you are passionate about technology, enjoy solving challenging problems, and thrive in a dynamic and collaborative environment, we encourage you to apply.
Responsibilities
- Provide guidance, assistance, and advanced technical support to customers and internal teams.
- Troubleshoot and resolve complex issues in collaboration with R&D.
- Contribute to the development and improvement of support processes and procedures.
- Communicate effectively with customers, providing clear and concise updates on issues, issue resolution progress, and root cause analysis.
Requirements
- 3+ years of experience as a Support Engineer, with a strong focus on technical troubleshooting and issue resolution.
- Ability to analyze and debug code (Python, SQL) to identify and resolve technical issues efficiently.
- Strong analytical and problem-solving skills, with the ability to quickly understand complex technical systems and identify root causes of issues.
- Excellent interpersonal and communication skills, with the ability to effectively interact with both technical and non-technical stakeholders.
- Previous work experience with Intercom, Jira, Heap, Confluence, Databricks, Excel - a plus.
- Fluent English.
About UsCYE’s SaaS platform and experts enable security leaders to execute optimized security programs with significant business impact. CYE serves large companies in multiple industries around the world. With offices in Israel, New York, and London, CYE is funded by EQT Private Equity and 83North.
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Information Technology -
Industries
Computer and Network Security
Referrals increase your chances of interviewing at CYE by 2x
See who you know
Get notified about new Senior Support Engineer jobs in Herzliya, Tel Aviv District, Israel.
Sign in to create job alert
Similar jobs
-
Technical Support Specialist
Technical Support Specialist
AU10TIX
Hod HaSharon, Center District, Israel
-
Technical Support Specialist
Technical Support Specialist
ESET Israel | Comsecure LTD
Holon, Tel Aviv District, Israel
-
Support Engineer
Support Engineer
Bulwarx
Raanana, Center District, Israel
-
Tier 1 Tech Support Engineer
Tier 1 Tech Support Engineer
Global-e
Petah Tikva, Center District, Israel
-
Technical Support
Technical Support
LiveU
Kfar Saba, Center District, Israel
See AlsoReacher Star Shares Detailed Description of New Villain and Season 3 Opening ScenesEvery Premier League player released as Man United and Man City axe starsBrian Perry Civil hiring New Business Manager in Hamilton, Waikato, New Zealand | LinkedInBrian Crump on LinkedIn: The Robopocalypse Cometh: What Jobs Will AI Replace by 2030? -
Technical Support Shift Lead
Technical Support Shift Lead
Percepto - Autonomous Drones
Modiin-Maccabim-Reut, Center District, Israel
-
Technical Support
Technical Support
Travel Booster by Galor
Tel Aviv-Yafo, Tel Aviv District, Israel
-
Cloud Technical Support Engineer
Cloud Technical Support Engineer
Anodot
Raanana, Center District, Israel
-
Technical Support Specialist
Technical Support Specialist
CommBox
Herzliya, Tel Aviv District, Israel
-
Technical Support
Technical Support
Agritask
Tel Aviv-Yafo, Tel Aviv District, Israel
-
Support Engineer
Support Engineer
LiveU
Kfar Saba, Center District, Israel
-
Technical Support
Technical Support
GO7
Tel Aviv-Yafo, Tel Aviv District, Israel
-
Technical Support Engineer (Tier 2)
Technical Support Engineer (Tier 2)
Cybersixgill
Tel Aviv-Yafo, Tel Aviv District, Israel
-
Technical Support Engineer
Technical Support Engineer
OPSWAT
Petah Tikva, Center District, Israel
-
Technical Support- Level 3
Technical Support- Level 3
Percepto - Autonomous Drones
Center District, Israel
-
Technical Support Engineer
Technical Support Engineer
OPSWAT
Petah Tikva, Center District, Israel
-
Tier III Support Engineer
Tier III Support Engineer
Pathlock
Tel Aviv District, Israel
-
Tier 2 Support Engineer
Tier 2 Support Engineer
Jifiti
Modiin-Maccabim-Reut, Center District, Israel
-
Technical Support Engineer
Technical Support Engineer
Ribbon Communications
Petah Tikva, Center District, Israel
-
Tech Support Specialist
Tech Support Specialist
Nuvei
Tel Aviv-Yafo, Tel Aviv District, Israel
-
Technical Support Engineer
Technical Support Engineer
Rise
Tel Aviv District, Israel
-
Technical support Specialist
Technical support Specialist
Fullpath
West Jerusalem, Jerusalem District, Israel
-
Tier 2 Support Engineer
Tier 2 Support Engineer
Solargik
West Jerusalem, Jerusalem District, Israel
-
Technical Support Engineer - Tier 3
Technical Support Engineer - Tier 3
Pentera
Petah Tikva, Center District, Israel
-
Technical Support Specialist
Technical Support Specialist
HiredScore
Tel Aviv-Yafo, Tel Aviv District, Israel
-
IT Support Engineer
IT Support Engineer
WEKA
Tel Aviv-Yafo, Tel Aviv District, Israel
-
Support and QA Engineer
Support and QA Engineer
Autofleet
Tel Aviv-Yafo, Tel Aviv District, Israel
People also viewed
-
Support Engineer
Support Engineer
Oosto
Holon, Tel Aviv District, Israel
-
Port-Technical Support Specialist
Port-Technical Support Specialist
Team8
Tel Aviv-Yafo, Tel Aviv District, Israel
-
System Engineer
System Engineer
Vayyar Imaging
Yehud Monosson, Center District, Israel
-
Technical Support Engineer
Technical Support Engineer
Unity
Tel Aviv-Yafo, Tel Aviv District, Israel
-
Lab Support Engineer
Lab Support Engineer
Harmonic
Caesarea, Haifa District, Israel
-
Support Engineer
Support Engineer
Port
Tel Aviv-Yafo, Tel Aviv District, Israel
-
Technical Solutions & Support Specialist
TLV Partners
Tel Aviv District, Israel
-
Technical Support Engineer
Technical Support Engineer
Infotree Global Solutions
Israel
-
Customer Success Engineer
Customer Success Engineer
Logz.io
Tel Aviv-Yafo, Tel Aviv District, Israel
-
Support Engineer
Support Engineer
Gotfriends
Center District, Israel
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub
