HOW TO PAIR YOUR SMARTPHONE®
Pair your smartphone with Uconnect® to make and receive calls hands-free stream your favorite tunes through your vehicle’s speakers and make the most of your driving experience. To get started, click or explore below for easy access instructions specific to your radio and device, a summary of your system’s features—and much more!
GET PAIRING INSTRUCTIONS
GENERAL SMARTPHONE PAIRING IN FOUR SIMPLE STEPS
Important! It’s easy to restore a lost or broken smartphone pairing, but you must first delete any existing pairing from both your smartphone and your vehicle before attempting to re-pair. Learn More
STEP 1
ON YOUR SMARTPHONE
Under Settings, press the Bluetooth® button and turn Bluetooth on.
STEP 2
ON YOUR UCONNECT® TOUCHSCREEN
Select “Phone”, Select “Settings”, press “Paired Phones” and then “Add Device”, or
Select “Settings”, press “Phone/Bluetooth”, press “Paired Phones” and then “Add Device”.
STEP 3
ON YOUR SMARTPHONE
Select your Uconnect system from the device list.
Confirm that the passkey displayed on the vehicle touchscreen and your smartphone screen match. Or, if your smartphone prompts you to enter a PIN, enter the PIN displayed on your Uconnect® system*
Note for Android™ Devices: If your smartphone stops scanning for devices, press the Scan button in the Bluetooth Menu.
When prompted, allow access for Contacts and Messages downloads.
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STEP 4
ON YOUR UCONNECT® TOUCHSCREEN
Set your smartphone as a favorite by pressing the Yes button when prompted.
DEVICE-SPECIFIC INSTRUCTIONS AND MORE
Looking for phone pairing instructions specific to your radio and device? Want to know your system’s features from A to Z? We’ve got you covered.
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UCONNECT PHONE PAIRING MADE EASY
Learn more about pairing your smartphone with your Uconnect radio to get the most out of your driving and ownership experience.
GET THE MOST OUT OF YOUR SMARTPHONE
Stay in touch and in control of your vehicle like never before with our all-new Branded Vehicle Apps. Access your digital glovebox, schedule service visits, view special offers, manage your connected services and much more-right from your fingertips.
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Find your operating system
- View Android version
Uconnect® Bluetooth Pairing Guide
Step 1: Complete the following steps on the system:
- First, press the 'Phone' icon on the Uconnect® Touch Screen.
- Press 'Yes'
Step 2: Complete the following steps in the phone:
- Select 'Uconnect' as the paired device.
- When prompted on the phone, enter the 4-digit PIN number shown on the Uconnect Touch Screen and accept.
Step 3: Complete the following steps on the system
- Once paired, you can set your phone as the favorite by pressing 'Yes.'
- Your phone is now paired and ready for hands-free calling.
- Press the Uconnect Phone button on your steering wheel to begin.
Helpful tips to improve Bluetooth performance with your Uconnect® system
Your phone won't pair to system
- ● Perform a hard reset in the phone by removing the battery (if removable – see your phone's owner's manual). ● Delete the pairing history in your phone and Uconnect® system, which is usually found in the phone's Bluetooth® settings.● Verify you are selecting “Uconnect” in the discovered Bluetooth devices on your phone.
Your phone won't reconnect to the system after pairing
- ● Set your phone to "auto-connect" or "trusted device" within the phone's Bluetooth® settings ● Perform a factory reset on your phone. Refer to your phone manufacturer or cellular provider for instructions.● Many phones don't automatically reconnect after being restarted. Your phone can still be connected manually.
Your phonebook didn't download
- ● Check “Do not ask again," then accept the “phonebook download” request on your phone.● Up to 2000 contact names with four numbers per contact will transfer to the system's phonebook. Check with your phone manufacturer or cellular provider to avoid having duplicate contacts stored on your phone.
Text messaging through your system doesn't work
- ● Check “Do not ask again," then accept the “connect to your messages” request on your phone.● Verify that your phone has the Bluetooth® feature (Message Access Profile).
You can't make a conference call*
- ● Please keep in mind, Verizon, Sprint and US Cellular do not support conference calling.
You can't make a call while connected to the AUX jack
- ● Plugging in your phone to AUX while connected to Bluetooth® will disable Hands-Free Calling. Do not make calls while your phone is plugged into the AUX jack.
You're having trouble streaming music via Bluetooth®
- ● Before driving, start the music app on your phone. Your phone may have closed the app to conserve battery. Restart it by opening the music app and pressing play.
*Not available in Canada
Uconnect® 4, 4C and 4C NAV with the 8.4-Inch Touchscreen
Disconnecting a Smartphone or an Audio Device
- Press the Pairing button on the touchscreen.
- Press the Paired Phones and Audio Devices buttons on the touchscreen.
- Press the Settings button located to the right of the device name.
- The options pop-up will be displayed.
- Press the Disconnect Phone button on the touchscreen.
- Press the X to exit out of the Settings screen.
Deleting a Phone or an Audio Device
- Press the Pairing button on the touchscreen.
- Press the Paired Phones and Audio Devices button on the touchscreen.
- Press the Settings button located to the right of the device name for a different Phone or Audio Device than the currently connected device.
- The options pop-up will be displayed.
- Press the Delete Phone button on the touchscreen.
- Press the X to exit out of the Settings screen.
Uconnect® 4 with the 7-Inch Touchscreen
Disconnecting A Smartphone or an Audio Device
- Press the Pairing button on the touchscreen.
- Press the Paired Phones and Audio Devices button on the touchscreen.
- Press the Settings button located to the right of the device name for a different Phone or Audio Device than the currently connected device.
- The options pop-up will be displayed.
- Press the Delete Phone button on the touchscreen. Disconnecting A Smartphone or an Audio Device
- Press the Phone Settings button on the touchscreen.
- Press the Paired Phones or Paired Audio Devices button on the touchscreen/li>
- Press the Settings button located to the right of the device name.
- The options pop-up will be displayed.
- Press the Disconnect Device button on the touchscreen.
- Press the X button to exit out of the Settings screen.
Deleting a Smartphone or an Audio Device
- Press the Phone Settings button on the touchscreen.
- Press the Pair Phones or Paired Audio Devices button on the touchscreen.
- Press the Settings button located to the right of the device name for a different Phone or Audio Device than the currently connected device.
- The options pop-up will be displayed.
- Press the Delete Device button on the touchscreen.
- Press the X button to exit out of the Settings screen.
Uconnect® 3 with the 5-Inch Touchscreen
To disconnect a specific smartphone or Bluetooth® audio device, proceed as follows:
- Access the Settings menu.
- Select the Phone/Bluetooth button.
- Select the Paired Phones or Paired Audio list using the corresponding button on the display.
- Select the specific device (smartphone or Bluetooth device).
- Press the Disconnect button.
Deletion of a Mobile Phone or a Bluetooth® Audio Device
To delete a smartphone or Bluetooth® audio device from a list, proceed as follows:
- Access the Settings menu.
- Select the Phone/Bluetooth button.
- Select the Paired Phones or Paired Audio list using the corresponding button on the display.
- Select the device (mobile phone or Bluetooth device).
- Press the Delete Device button.
- A confirmation screen will appear on the display:●Press the Yes button to delete the device.● Press the No button to cancel the operation.
WE’RE HERE TO HELP
Learn About Connected Services
Pairing your phone is just the beginning. Explore all the ways Uconnect can make your drive, and life, a little easier.
Learn More
Uconnect Care (General Inquiries)
1-877-855-8400
Available Monday to Friday from 8 a.m. to 9 p.m. and Saturday from 9 a.m. to 5 p.m. Eastern Time.
Additional Resources
Quick Pairing Guide Phone Pairing Performance Tips
FAQs
Still Have Questions ?
We're here to help. Check out our list of FAQs, and if we haven't addressed your concern don't hesitate to contact us.
Step 1: Complete the following steps on the system:First, press the 'Phone' icon on the Uconnect® Touch Screen. Press 'Yes'
Step 2: Complete the following steps in the phone:Select 'Uconnect' as the paired device.When prompted on the phone, enter the 4-digit PIN number shown on the Uconnect Touch Screen and accept.
Step 3: Complete the following steps on the system:Once paired, you can set your phone as the favorite by pressing 'Yes.'Your phone is now paired and ready for hands-free calling.Press the Uconnect Phone button on your steering wheel to begin.
Under Settings, press the Bluetooth® button and turn Bluetooth on.
This could be for multiple reasons, but try the following:
First, perform a hard reset in the phone by removing the battery (if removable – see your phone's owner's manual). Next, delete the pairing history in your phone and Uconnect® system, which is usually found in the phone's Bluetooth® settings. Finally, verify you are selecting “Uconnect” in the discovered Bluetooth devices on your phone.
For information on how to activate your Uconnect subscription, visit the following:
https://www.mopar.com/en-us/technology/uconnect.html
Typically, you will select 'Uconnect' from the device list. Next, confirm that the passkey displayed on the vehicle touchscreen and your smartphone screen match. Or, if your smartphone prompts you to enter a PIN, enter the PIN displayed on your Uconnect® system.
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