Brian G. on LinkedIn: We're in the middle of the year, and you know what that means -- time to… | 11 comments (2024)

Brian G.

Building Better Teams

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We're in the middle of the year, and you know what that means -- time to pick goals for your teams!When your day-to-day work looks like everyone is really busy, and you hear a lot of “that’s not my job”, or fear that things can change at any moment, see heavy handovers between job functions (instead of working as a cross-functional team)… chances are, you should take a second pass at how your company handles goals. Two core causes of being over-worked (and therefore unproductive, inefficient, producing poor quality work) is either having bad goals that are so wide the whole world fits inside (so you can never say “no”, and all effort gets smeared so thinly that there is no noticeable business impact anywhere), or goals that are so narrowly defined there’s no room to look for other paths to reach the goal or make an impact. Lastly, good goals allow us to say “yes” to things that actually matter. Teams frequently run into problems executing because things get lost in the “gaps” between job functions. The busier everyone gets because of bad goals, the higher everyone builds walls around themselves (“that’s not my job“), the more heavy-handed handovers happen, the more cycle times increase before handing over work to the next job function. Bad goals erode agility form the inside out.Goals can translate into activities, and the way we scope a goal determines what activities are possible. Too narrow and your goal is just a task in disguise, too broad and everyone runs in any direction they want.🔗 Link to the full article in the comments, including more diagrams and how to find all the problems with your goals

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Brian G.

Building Better Teams

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Here's the full article: https://buildingbetterteams.de/profiles/brian-graham/right-sizing-a-goalXavier Briand, Alexandra Ríos, Gary McDowell -- would love to hear your feedback and thoughts on this!

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Xavier Briand

Design & manage software, services, roles, organisations, cultures, tabletop games, and my garden.

11mo

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Great article BG. I'm currently facing a similar challenge where I can literally hang anything I could do on departmental goals (i.e. more, faster, cheaper). The outcome is as you say, and we wonder why people are not "collaborating more".Goals are a great way to declare intent and direction, and as a leader setting goals, I most often try to leave room so I'll be surprised by the solution 😁 (there's an asymmetry of brain power and information between me and my staff that doesn't go in my direction, better exploit it). Great job talking about system thinking without talking about system thinking. Oftentimes it surprises me we don't think more in depth about the incentives we create when setting bad goals.

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